PA2GO - UK based 24/7 telephone answering services


Call patching services. We can patch any call received to your mobile, landline or office.

We don’t just take messages. We can put any call through to you or any other member of your team.

Call Patching

When you are experiencing a growth period it is only natural you will start to receive more phone calls into your business. With all the hard work done to generate more interest around your brand you need to be a in a position to capitalise on the opportunities as they come your way. With PA2GO’s Call Patching service we can become the first point of contact for your customers, managing incoming calls while you concentrate on growing the business.

Our personal assistants can either work to support an existing team, or act as a complete replacement. You tell us how you want to work, and we put our experience into action, understanding how your business operates and becoming a customer-facing extension of your brand.

  • Reduced overheads: Rather than heavily investing into expensive switchboard hardware or installing multiple phone lines, we can patch calls through to any number you require
  • First class service: We take pride in providing exceptional customer service so your customers are left with the very best impression about your company
  • Remote working support: Whether you need calls patched through to the office or to team members working r emotely, they will never miss a single call no matter where they are
  • 24/7 cover: Our Call Patching service is available any time of the day to suit your needs. The quality of service your customers receive will always remain of the highest standard
  • Business focus: With all your incoming calls taken care of, you can focus on other areas of the business safe in the knowledge you always have dedicated support
  • Call audit: A record of every call is logged and tracked for your analysis. This allows you to monitor the quantity of calls and quality of service whenever you need
  • Instant communication: If you or a team member are not available to take the call we will pass on all the details of the call via text and email so you can get back to them at a convenient time

Customer Testimonials

Don’t just take our word for it, see what others are saying.

Our team is made up of professionals from all types of backgrounds including legal receptionists, entrepreneurs, business owners and more.

We pride ourselves on the consistency of our call handling and we monitor each call to check quality each day.

A recent client of ours at a well-known Laser hair removal clinic instructed us to look after her calls for her business. The owner was often busy looking after treatments, so needed a professional company to represent her and book the appointments in. This has now resulted in the owner being able to grow her business over the last 2 years using our call answering service, employing additional staff and expanding the business.

Making a difference to your business

Our highly skilled personal assistants provide the sort of quality you employ within your own business. Because we dedicate a small team of PA’s we are able to develop long term relationships with your business, clients and callers contacting your company. Every call is treated with same level of care and professionalism, directing incoming calls to you and your team.

Available anytime you need

We are constantly investing in the very latest technology to ensure our service remains the very best on the market. This enables us to provide seamless support with immediate response times without causing any delay for important incoming calls.

The flexibility of our Call Patching service also means we can provide support whenever you need. If your schedule suddenly changes and you require help at short notice, we can be there at a moment’s notice. This also applies for short-term cover if you are experiencing busy periods, or staff absences. Just request our assistance in the knowledge the customer service provided to your callers will always be of the highest possible standard.